Shipping policy

Shipping Area

We currently ship within the contiguous United States only.

Processing Times

Orders are typically processed and shipped within 1 business day, excluding weekends and holidays.

Processing times may be longer during major product releases, holidays, severe weather, or periods of unusually high order volume.

Shipping Rates

Standard shipping is $8.00 for orders under $200.

Orders of $200 or more qualify for free standard shipping.

The free shipping threshold is based on the order subtotal after discounts and before applicable taxes. Available shipping options and final shipping costs will be shown at checkout.

Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow up to 48 hours for tracking information to update after the shipping label has been created.

Delivery

Estimated delivery is 3–7 business days after your order has shipped.

Delivery times are estimates and may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside our control.

If your order has not arrived within 7 business days after receiving your shipping confirmation, please contact us at support@journeybeyondgaming.com with your order number.